Privacy Policy

  1. Introduction

Your trust in us to safeguard your personal data is paramount. We are committed to ensuring the security and confidentiality of your information. This privacy notice outlines how we collect, use, and protect your personal data in compliance with data protection laws. It also explains your rights regarding your personal data and how you can exercise those rights.

  1. Who We Are - Scope of Companies and Websites

T-REX WORKWEAR, as the Data Controller, is responsible for complying with the General Data Protection Regulation ("GDPR"). This includes personal data collected through our websites, telephone communications, Live Chat, and related social media applications. By determining what data is collected, how it is used, and ensuring its protection, we aim to uphold your privacy rights.

It's important to review this notice along with any additional privacy notices provided during specific interactions with us to understand the reasons and methods of data processing.

If you have inquiries about our data processing practices or wish to exercise your data subject rights, please refer to the Contact Us section below.

  1. The Types of Data We Hold About You

We may collect, store, and use various categories of personal data, including but not limited to:

  • Personal contact details such as name, title, addresses, telephone numbers, and personal email addresses
  • Business contact details such as position, company name, company address, business contact information
  • Age/Date of birth
  • Bank account details, tax/vat status information, and other data related to credit arrangements & trading information
  • CCTV footage and electronic information obtained during website visits or deliveries
  • Cookie information and data regarding your usage of our information and communication systems

 

  1. Data Collection Purposes

We collect personal data for several purposes, including:

  • Fulfilling contractual obligations
  • Initiating and completing commercial transactions
  • Delivering purchased products
  • Communication with suppliers
  • Record-keeping and business purposes
  • Marketing activities
  • Compliance with legal and regulatory requirements
  • Addressing customer and supplier inquiries or complaints
  • Data analytics to enhance website performance
  • Ensuring website security and operational integrity

We may also obtain additional information from third parties, such as credit reference agencies.

Technical and Cookie Information

To facilitate effective website usage and navigation, we collect technical information, including:

  • IP address
  • Login information, browser type and version, cookies, time zone setting
  • Operating system and platform
  • URL clickstream data

Refer to section 9 (Your Data Subject Rights) for details on your rights regarding personal data and how to exercise them.

  1. Lawful Basis for Data Processing

We process personal data based on legitimate interests, contract performance, or consent. In certain situations, legal obligations may necessitate data use or disclosure.

  1. Sharing Your Personal Data

We may share personal data on a need-to-know basis with:

  • Accountants, legal counsel, consultants, insurers, and service providers
  • Law enforcement or regulatory authorities as required by law
  • When we acquire or divest any businesses or assets

We implement safeguards to ensure third-party compliance with data protection standards.

We may disclose your Personal Information to prevent an emergency, to prevent harm to others, to respond to legal requirements, to protect or enforce our rights and policies, to protect or enforce the rights of a third party, or as required or permitted by law. In particular, we may disclose your information to a third party that alleges that you have infringed their intellectual property rights. Similarly, if you allege that someone is infringing upon your intellectual property rights, we may disclose your information to that person.

We may also disclose your Personal Information to any successor-in-interest of ours, such as a company that acquires us. In the event T-REX WORKWEAR goes through a business transition, such as a merger or acquisition by or with another company, or sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred. You will be notified via email or by a notice on our Website of any such change in ownership or control of your Personal Information. Our priority is to implement adequate safeguards to ensure that any personal data for which we are legally responsible remains securely protected and is used appropriately when shared with third parties.

  1. International Data Transfer

We engage third-party entities situated in various countries to support our business operations. This encompasses nations beyond the EU and jurisdictions lacking specific data protection laws. We've implemented measures to ensure all personal data receives adequate protection, particularly during transfers outside the EU, which are conducted lawfully. In cases where personal data is transferred to non-EU countries lacking European Commission-approved data protection levels, we adhere to agreements that align with EU data transfer requirements. We mandate third parties to uphold data security standards and legal compliance. All our third-party service providers and affiliated entities are obligated to implement suitable security measures to safeguard your personal data.

  1. Duration of Personal Data Retention

We are committed to retaining your data only for the duration necessary to meet our business requirements and fulfill any legal or regulatory obligations mandating personal data retention. Regardless of the retention period, we guarantee that your personal data will be safeguarded with appropriate security measures.

To establish the suitable duration for retaining personal data, we evaluate factors such as the volume, type, and sensitivity of the data, the potential risks associated with unauthorized access or disclosure, the purposes for processing the data, alternative methods to achieve those purposes, and relevant legal obligations

  1. Your Data Subject Rights

As an individual whose personal data we hold, you are entitled to specific rights. If you wish to exercise any of these rights, please refer to the contact details provided in the "Contact Us" section below. To process your request, we may ask you to provide a valid form of identification for verification purposes. Your rights include:

Right to Information: As a Data Controller, we are obligated to provide clear and transparent information about our data processing activities. This is outlined in this privacy notice/policy and any related communications we may send you.

Right of Access (Data Subject Access Request): You have the right to request a copy of the personal data we hold about you, free of charge. Upon verifying your identity and, if applicable, the authority of any third-party requester, we will provide access to your personal data, including details on how it is being used, shared, and obtained.

Right to Rectification: You have the right to request the correction of any inaccurate personal data we hold about you, as well as the completion of any incomplete data. This right may be exercised in conjunction with the right to restrict processing, ensuring that incorrect or incomplete data is not processed until corrected or completed.

Right to Erasure (Right to be Forgotten): You have the right to request the deletion or removal of your personal data in certain circumstances, such as when there is no longer a legitimate basis for its processing. We will take all necessary steps to ensure the erasure of your personal data.

Right to Restrict Processing: You have the right to request that we stop processing your personal data. While we will still retain the data, we will refrain from further processing it. This right serves as an alternative to the right to erasure.

Right to Data Portability: You have the right to request the transfer of your personal data to another Data Controller or Processor, provided in a commonly used and machine-readable format. This right applies to data you have provided, where the processing was based on consent, explicit consent, or fulfillment of a contractual obligation, and where the processing is automated.

Right to Object: You have the right to object to the processing of your personal data, including processing based on legitimate interests, direct marketing, or tasks carried out in the public interest.

Right to Withdraw Consent: If you have provided consent for the collection, processing, and transfer of your personal data for a specific purpose, you have the right to withdraw that consent at any time. Upon receiving notification of withdrawal, we will cease processing your personal data for the specified purpose(s), unless another legitimate basis exists under the law.

Right to Human Intervention: If your personal data is used for automated decision-making, including profiling, you have the right to be informed of the logic behind such decisions and to request human intervention to override them.

  1. Security Protocols

We will institute safeguards to ensure the protection of your data, employing suitable security measures to prevent accidental loss, unauthorized access, use, alteration, or disclosure of your personal data. Additionally, access to your personal data will be restricted to individuals, agents, contractors, and other third parties with a legitimate business need. While we take steps to safeguard your data within our infrastructure, it's important to recognize the various information security risks that exist. Therefore, it's advisable to take appropriate measures to protect your own information. Please note that we cannot control events beyond our information infrastructure, and we cannot be held liable for breaches occurring outside our jurisdiction.

  1. Do You Have to Provide Your Personal Data?

While you're not obligated to provide personal data, it may be necessary to fulfill contractual obligations or exercise GDPR rights. Failure to provide required data may affect our ability to provide services or products.

  1. Automated Decision-Making and Cookie Usage

We employ automated decision-making processes when you interact with our website. These processes utilize cookies to analyze your online behavior and provide tailored content accordingly. If you provide consent for cookies beyond those essential for website functionality, we can deliver personalized content to enhance your experience. Please see paragraph 14 for further details.

Cookie preferences can be adjusted through the settings provided for managing cookies.

  1. Do we utilize your personal data for marketing purposes?

We may utilize your personal data for marketing endeavors. Our marketing communications are directed only to individuals who have expressed an interest in receiving such communications, as well as for our legitimate business interests. Should you wish to opt out of marketing communications, whether electronic or otherwise, please inform us via email at customer.support@t-rexworkwear.com, and we will cease contacting you for marketing purposes. However, please note that we may still need to contact you for service and product-related matters.

  1. Cookies Consent Management

Our website utilizes cookies, which are small text files placed on your device by websites you visit, to ensure proper functionality, monitor usage, and present relevant content. If you register with us or continue to use our site, we may request permission to collect additional data automatically through cookies or similar technologies. You will be prompted to consent to their use through our cookie consent tool.

You also have the option to block cookies by adjusting your browser settings. However, please note that blocking all cookies may limit or impair your access to certain parts of our site, and some features may not function as intended.

  1. Tell-A-Friend

If you choose to use our referral service to tell a friend about the Website, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Website. We store this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

  1. Does this Privacy Policy apply when I access Third Party Websites

You may be able to access third party websites directly from the Website. This Privacy Policy does not apply when you access third party websites. We cannot control how third parties may use Personal Information you disclose to them, so you should carefully review the privacy policy of any third party website you visit before using it or disclosing your Personal Information to its provider

  1. Children’s Privacy

Under Thirteen: The Website and the System are intended for users aged 13 and older only. Accordingly, we will not knowingly collect or use any Personal Information from children that we know to be under the age of 13. In addition, we will delete any information in our database that we know originates from a child under the age of 13.

Thirteen to Seventeen: Prospective users between the ages of 13 and 17 can only use the Website under their parent's or legal guardian's supervision. If you are between the ages of 13 and 17, you, your parent, or your legal guardian may request that we deactivate any of your Personal Information in our database and/or opt-out from receiving communications from us. If you wish to do so, please contact us at customer.support@t-rexworkwear.com

  1. Contact Us

For privacy policy inquiries or data subject requests, contact us at customer.support@t-rexworkwear.com or our registered office address provided below.

T-REX WORKWEAR

452 Gateway House, Avonmouth Way West, Avonmouth
Bristol
Avon
BS11 9EX
United Kingdom

Telephone - 01179825777

  1. Complaints

We've designated a Data Protection Privacy Champion to ensure adherence to this privacy notice. Should you have any inquiries regarding this notice or the handling of your personal data, please reach out to us. If you have any concerns regarding the utilization of your personal data, we welcome the chance to address them. You can lodge a complaint with us using the provided contact details

If you're dissatisfied with our response to your concerns, you have the right to reach out to the Information Commissioner’s Office (ICO). The ICO is an independent regulatory office responsible for overseeing compliance with the Data Protection Act 2018 and the General Data Protection Regulation in the UK. You can contact the ICO at the following address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://ico.org.uk/global/contact-us/

  1. Changes to this Privacy Notice

We retain the right to revise this privacy notice as necessary; the latest update was in February 2024.

 

Cookie Policy

We strive to ensure that our website not only looks appealing but also provides you with seamless navigation. To achieve this goal, we utilize cookies on our website.

Cookies aid us in analyzing your interactions with our website and help us identify areas for improvement. By regularly assessing your browsing behavior, we can ensure that our website aligns with your preferences and requirements. Certain cookies enhance the functionality of our website. Disabling cookies in your browser may result in limited access to certain features or unexpected behavior on our website.

What Are Cookies?

Cookies are small files containing letters and numbers that we place on your computer, provided you consent. These cookies enable us to recognize your previous visits to our website and remember your preferences. They can also remember your website login details, saving you the hassle of re-entering them each time you visit, and keep track of items you've added to your basket.

Additionally, cookies help us gather information about your website usage, allowing us to deliver relevant and useful advertising content tailored to your interests.

Third-Party Cookies

In addition to the cookies set by our website, we also use third-party cookies, which are set by domains other than our own. Please note that these third-party cookies, such as those from advertising networks and web traffic analysis services, are beyond our control. They typically fall under the categories of analytical/performance cookies or targeting cookies.

Below is a list of third-party providers whose cookies may be used on our website. For more information about these cookies and their usage, please contact the respective providers directly.

Facebook, Google Plus, Twitter: Cookies may be sent from these social networks if you choose to share content from our site.

Google: Cookies may be set by Google to track interactions with online advertisements.

How Do I Block Cookies?

You can block cookies by adjusting your browser settings to refuse all or certain cookies. However, blocking essential cookies may limit your access to parts of our website. The method for blocking cookies varies depending on your browser. Please refer to your browser's help or settings for detailed instructions.

What Will Happen If I Disable Cookies?

Disabling cookies in your browser may prevent you from logging in, registering, or making purchases on our website.

For guidance on disabling cookies in popular web browsers, please consult your browser's help or settings.

 

 

 

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