Production timescales, Delivery & Charges
Production timescales
We take pride in the efficiency of our service, yet our utmost priority is ensuring the quality of the personalized clothing and PPE meets your expectations and reflects positively on your company. Our production timelines are outlined below:
Upon receipt of your order, we endeavor to complete it within 7-10 working days. During this period, we always provide proofs of your artwork for your review (prior to application). However, any delays in confirmation or design adjustments may extend the completion timeframe.
Plain workwear items are typically dispatched within 3-5 working days. If these items are included in an order alongside personalized clothing, dispatch will occur once the entire order is ready (within 7-10 working days). Should you require expedited dispatch for plain items, please contact us, and we can arrange this for an additional postage fee.
We might be able to accommodate urgent orders. Feel free to contact us to discuss the available options.
[Please note: The below quoted Delivery timescales are onwards from order production completion]
We understand your excitement to receive your new workwear, which is why we entrust all our deliveries to DPD Local. DPD is renowned as the UK's premier parcel delivery service and is committed to sustainability.
Every delivery is handled with care and requires a signature for added security. Plus, you can easily track your package. Need an update on your delivery? Feel free to reach out to us.
Enjoy FREE next day delivery
When you spend over £99 on workwear online, we'll deliver your order the next day at no extra cost! (UK Mainland only.) For orders under £99, delivery is just £7.99.
No matter where you are located, we ensure prompt delivery of your workwear order.
Here's a breakdown of our delivery prices:
UK Mainland
FREE next day delivery on orders over £99
Just £7.99 for next day delivery on orders less than £99
Scottish Highlands & Northern Ireland
Just £21.99 for 48 hour delivery to the Scottish Highlands and Northern Ireland.
£22.99 for 72 hour delivery to some outskirt areas of the Scottish Highlands.
Republic of Ireland & Channel Islands
Just £21.99 for 48 hour delivery to the Republic of Ireland and the Channel Islands.
Alternatively, opt for free pickup from our Collection Point.
Reside in or near Bristol and want to collect your order? Simply choose this option at Checkout (at no cost!), and we'll notify you via email once it's ready. (Please note that production timescales still apply.) Please follow the directions to our Bristol Collection Point.
[Delivery dates serve as a reference and are not guaranteed. T-REX WORKWEAR is not liable for any delays or late orders. Terms and conditions apply]
Delivery Address
It is the responsibility of the customer to provide accurate and complete delivery information. Any additional charges incurred due to incorrect address details will be the responsibility of the customer.
Delivery Confirmation
Once your order has been delivered, we will send a confirmation email to the provided email address.
Returns Due to Non-Delivery
If a package is returned to us due to non-delivery (e.g., incorrect address), additional shipping charges will apply for resending the package.
